Shipping policy

1. Shipping Coverage

We currently ship to:
    • United States (all 50 states)
    • Additional regions may be added in the future
At this time, we do not ship internationally.

2. Shipping Costs

We aim to keep shipping as simple as possible.
    • Most orders include free standard shipping, with shipping costs built into the product price
    • In certain cases—such as promotional pricing, special offers, bulk orders, or expedited shipping—shipping fees may apply
    • Any applicable shipping charges will be clearly displayed at checkout before payment is completed
You will never be charged unexpected shipping fees after checkout.

3. Order Processing Time

  • Orders are typically processed within 1–3 business days
    • Orders placed on weekends or holidays will be processed on the next business day
    • During high-volume periods, processing times may be slightly extended

4. Shipping Time Estimates

Once your order has shipped, estimated delivery times are:
    • Standard Shipping: 3–7 business days
    • Expedited Shipping (if available): Shown at checkout
Shipping times are estimates and not guaranteed.

5. Order Tracking

    • Once your order ships, you will receive a shipping confirmation email with tracking information
    • Please allow up to 24 hours for tracking updates to appear

6. Incorrect Address or Delivery Issues

  • Customers are responsible for providing accurate shipping information at checkout
    • Redstone Performance is not responsible for delays or delivery failures caused by incorrect or incomplete addresses
    • If a package is returned due to an address error, reshipment may require an additional shipping fee

7. Lost or Stolen Packages

    • Once an order is marked as delivered by the carrier, Redstone Performance is not responsible for lost or stolen packages
    • If you believe your package is missing, please contact the carrier directly
    • We will assist with filing a carrier claim when possible, but replacements or refunds are not guaranteed

8. Damaged Shipments

If your order arrives damaged:
    • Contact us within 7 days of delivery
    • Include your order number and photos of the damaged package and product
We will replace or refund eligible items at no additional cost.

9. Shipping Carriers

We partner with reliable carriers such as:
    • USPS
    • UPS
    • FedEx
Carrier selection is determined based on destination, service level, and operational efficiency.

10. Policy Changes

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to the website.

11. Contact Information

If you have questions regarding shipping, please contact us at:
Redstone Performance
Email: support@redstoneperformancenutrition.com