Refund & Return Policy

Redstone Performance

Last updated: February 7th, 2026

At Redstone Performance, we stand behind the quality of our products and want our customers to feel confident in their purchase. Because our products are consumable dietary supplements, we have established the following policy to ensure fairness, safety, and transparency for both our customers and our business.

 

1. All Sales Final on Opened Products

Due to the nature of dietary supplements:

We do not accept returns of opened or used products

Returned supplements cannot be resold for safety and quality reasons

This policy protects our customers and complies with health and safety standards.

2. First-Time Purchase Satisfaction Guarantee

For first-time customers only, we offer a 30-day satisfaction guarantee.

If you are not satisfied with your first purchase of a Redstone Performance product:

Contact us within 30 days of delivery

You may request a refund or store credit

No physical return is required

Limit: One satisfaction refund per customer.

This guarantee does not apply to repeat purchases or subscription renewals.

3. Subscription Orders

Subscription orders are non-refundable once processed

You may pause or cancel your subscription at any time before the next billing cycle through your account or by contacting support

Refunds will not be issued for shipments that have already been processed or delivered

4. Damaged, Defective, or Incorrect Orders

If your order arrives:

Damaged

Defective

Incorrect

Please contact us within 7 days of delivery with your order number and photos if applicable.

We will replace the product or issue a refund at no cost to you.

5. Shipping Fees

Shipping fees are non-refundable

If a refund is approved, it applies to the product price only

6. Abuse & Fraud Prevention

We reserve the right to deny refunds or replacements if we determine:

Excessive or repeated refund requests

Suspected fraud or abuse

Violation of our Terms & Conditions

This policy helps us keep prices fair for all customers.

7. How to Request a Refund

To request a refund or report an issue, contact us at:

Email: support@redstoneperformancenutrition.com
Please include:

Order number

Reason for request

Photos (if damaged or incorrect)

8. Policy Acknowledgment

By completing a purchase on our website, you acknowledge and agree to this Refund & Return Policy.